Privacy Policy

Welcome to CommitMate (“we,” “us,” or “our”). We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our mobile app (collectively, the “Service”). Please read this policy carefully. By accessing or using the Service, you consent to the practices described below.

1. Information We Collect

a. Personal Information You Provide

• Account Registration: name, email address, date of birth, gender, location, password
• Profile Details: bio, interests, love language, deal breakers, profile pictures (face, body, character)
• Ratings & Reviews: when you rate or review another user
• In-App Purchases: billing information (handled by Stripe), transaction history
• Identity Verification: government ID images, selfies

b. Usage and Device Data

• Automatically Collected: IP address, browser/user agent, pages/screens visited, in-app actions, error logs
• Device Information: device model, operating system version, unique device identifiers

c. Cookies and Tracking

• Cookies, local storage, and similar technologies to remember your preferences, keep you logged in, improve functionality, and analyze traffic.

2. How We Use Your Information

• Provide & Improve Services: match you with compatible users, enable messaging, display profiles, process transactions
• Safety & Security: verify identities, detect fraud, enforce our Community Guidelines
• Personalization: tailor recommendations, show relevant matches, surface interests and values
• Communication: send you transactional messages (e.g., account alerts), updates, marketing emails (with opt-out)
• Legal Compliance: comply with laws, respond to lawful requests, protect rights and property

3. Information Sharing and Disclosure

a. With Other Users

Your public profile (name, age, photos, bio, average star rating) is visible to other users you match with or browse.

b. Service Providers

Third-party vendors (e.g., Stripe, apple, Samsung for payments, cloud hosting, analytics providers) under contract and limited to necessary functions.

c. Legal Requirements

If required by law or legal process, to protect the rights, property, or safety of CommitMate, users, or the public.

d. Business Transfers

In connection with a merger, acquisition, or sale of assets; you’ll be notified of changes.

4. Your Choices

• Profile Visibility: control which fields are publicly visible
• Communication Preferences: opt out of marketing emails
• Location Settings: enable/disable GPS or manual location entry
• Delete Account: upon request, we’ll delete your profile and personal data (subject to legal retention)

5. Data Security

• Encryption: TLS for data in transit; encryption at rest for sensitive fields
• Access Controls: role-based access for employees and vendors
• Incident Response: processes to detect, respond to, and notify you of data breaches

6. Children’s Privacy

Our service is not intended for individuals under 18. We do not knowingly collect data from minors. If we learn we have, we will promptly delete it.

7. International Transfers

Data may be processed in the U.S. or other countries. We’ll ensure adequate safeguards (standard contractual clauses, Privacy Shield, etc.) where required.

8. Changes to This Policy

We may update this policy. We’ll post the revised date at the top and, for material changes, notify you via email or in-app.

9. Contact Us

Privacy Officer
support@commitmate.app